As a socially responsible landlord, we are doing everything we can to help the government slow the spread of coronavirus and help reduce the strain on the UK’s health services.
Therefore, we are suspending most of our grounds maintenance work and doing an essential caretaking service until we get further information from the government.
Our grounds maintenance team looks after our communal green areas. They also offer private garden maintenance to our customers who require assistance, if they meet the eligibility criteria.
For access to your communal utility cupboard (for phone or TV connections), please contact our estate services team at least 48 hours before your contractor is due to arrive. If your phone or TV provider is sky, we may need up to 2 weeks' notice.
We offer a handyperson service to our independent living residents and vulnerable customers. We will consider your eligibility for this service on a case-by-case basis. If you are eligible then we will carry out small jobs for you, but you will need to provide any necessary fixtures.
Coming soon to My Silva
You will soon be able to request bulky waste removal through My Silva.
That's good news if you need any large items removing from your home, such as a sofa, TV or bed...