Feedback

We are committed to providing quality services and welcome any compliments, suggestions or complaints because they let us know what we are doing right and where we need to improve.

We deal with complaints about our service using our complaints procedure, which is explained here. If you would like to make a complaint, please complete the form below or contact us using the details on the right. You can also read about the role of the Housing Ombudsman by clicking here.

If you would prefer external advice, you can also contact the Citizens Advice Bureau.

Received good service?

We are always pleased to hear when our customers are happy with our service or the customer care of a particular member of staff. We can learn from these compliments and thank the employees involved in providing the service. We may also be able to improve other services if you tell us what you particularly like about how we do things.

Please contact us using any of the methods on the right or complete the compliments form below.