
Aids and adaptations
Aids and adaptations as physical additions or modifications to a customer’s home that can help restore, or enable independent living, privacy, confidence and dignity for individuals and their families.

Anti-social behaviour
We define anti-social behaviour as when someone acts in a way that causes (or is likely to cause) harassment, alarm or distress to people from other households.

Financial support
Learn about the UK benefits system and some useful tips that can help you save money.

Domestic abuse
Women's Aid defines domestic abuse as an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence, in the majority of cases by a partner or ex-partner, but also by a family member or carer.

Hoarding support
Hoarding behaviours can be caused by a range of factors and can affect people in entirely different ways. Often, people don't even know that they have a hoarding disorder until it becomes a problem.

Health and safety in your home
Learn more about keeping you and your home safe from things like fire and electricity and how contents insurance can help when things do go wrong.

Living sustainably
Interested in making your home and life more sustainable? Read some of the ways you can do this by recycling properly, saving energy and more.