Pay your rent

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Everything you need to
know about paying your rent

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As a not-for-profit business, all the money that we make is reinvested into our homes and services. Your rent and service charge payments help us to carry out and improve our services, including housing, estate and tenancy management, repairs and maintenance, home improvements, and building new properties.

Claimant commitments that were previously relaxed due to Covid-19 are being reintroduced. If you are claiming universal credit, please be mindful of this and make sure to check your online journal.

If you need some help understanding what this means for you, please get in contact with our rent team.

Contact our rent team

Read our full coronavirus update

Pay here - no log in required

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Have your payment reference number handy

Fill out the form opposite

Enter our secure payment facility

Enter your card details

No login required

Please note that it will normally take 24 hours for your payment to be shown on your rent account. Clicking yes below will take you to our secure payment facility, where you will be asked to enter your card details.

Do you wish to proceed with this payment?

  

Other ways to pay your rent

  • 1.

    Direct Debit is the most convenient and reliable method of payment and is used by most of our customers. Payments are taken from your bank or building society account on an agreed date. You can set up a direct debit by completing and returning this form, or by clicking here. 

  • 2.

    Download the AllPay app onto your phone or tablet. To register, you just need your 19-digit payment card number - if you don't have a payment card, simply let us know by clicking here.

  • 3.

    Pay by 24/7 automated telephone on 0844 557 8321. You will need your 19-digit payment card number to do this.

  • 4.

    Our bank details are: Silva Homes Ltd, Barclays Bank,
    Sort code: 20-00-00,
    Account number: 50548359.

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