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Important announcements
Updated 6 June 2022, 10.04am
Planned kitchen and bathroom upgrades
From July 2022, we will work with CLC Contractors to begin a three-year programme of planned kitchen and bathroom upgrades in some of our homes.
These upgrades will mostly be carried out on kitchens and bathrooms over twenty years old.
If you wish to have your home surveyed, please contact us by calling us on 01344 382 800, or by clicking the button below to send us an email.
Digital gas service certificates
We will no longer be leaving Landlord Gas Safety Register certificates in your home after gas safety inspections. These will instead be emailed, or posted to you if we do not have your email address.
Our allpay phone number has changed
You can now contact allpay to make a payment to us on freephone number 0330 041 6497.
Fencing repairs
We are experiencing delays with our fencing repair work due to supply issues following Storm Eunice damaging over 200 of our customers’ fences in February 2022.
Now we have allocated additional resources and have a supply chain and contracts in place, we are working through fencing repairs as quickly as possible.
Currently, we are working with our contractor to prioritise appointments in order of booking and the urgency of each repair request.
Latest news and developments
Party time at the Liscombe House reopening ceremony
The Liscombe House communal areas have been undergoing a huge refurbishment over the last few months to transform them into a wonderful, and more practical space. The upgrade included a structura…
Our Liscombe House residents celebrated the beautiful refurbishment of their communal areas in style.
Silva independent living customers celebrate the Platinum Jubilee
Last weekend marked the Queen’s Platinum Jubilee, recognising her 70 years of service. Much of the UK celebrated the momentous occasion in style, and it was no different in each of our inde…
See all the best photos from our Platinum Jubilee celebrations
Silva Homes takes ownership of new homes at Hartland Village
On 12 May 2022 representatives gathered from Silva Homes, Berkeley Homes and Hart District Council to celebrate the completion of phase one at Hartland Village, a new development of homes ne…
The 24 affordable rent and 12 shared ownership homes vary from one-bedroom flats, to three-bedroom houses.
Dealing with hoarding – by Lynn Howells
Lynn Howells, our company secretarial administrator, who runs the Bracknell hoarding support group, is the author of this article. Did you know that 2-5% of the population have…
Did you know that 2-5% of the population have hoarding habits?
What Ramadan means to me
This article was written by Fyizah, Customer Relations Partner (Rent), and explores her personal views on Ramadan. What is Ramadan? Ramadan is the Holy month of fasting and prayer…
This article was written by Fyizah, Customer Relations Partner (Rent), and explores the things she has learned from Ramadan.
Looking back at the March 2022 customer event
This article was written by Dasos Christou, executive director - customer relations. It was fantastic to see so many of our customers face to face and engaging with us after our last in-p…
By Dasos Christou, Executive Director (Customer Relations)
Customer feedback
“I wanted to leave some feedback and say thank you for all the staff at Silva Homes have done for me. I have been living in my flat for just over five months and during this time I have received tremendous support from Silva Homes' colleagues and external staff who are extremely compassionate and friendly."