Important notice

If you are visited or contacted by a company called AB Solutions, claiming to be speaking to you on behalf of Silva Homes or Bracknell Forest Council, please don’t let them into your property and inform us immediately.

We have received a report that they have visited properties in the area, claiming to be representatives of Silva Homes and Bracknell Forest Council.

We ensure that all our employees and representatives always carry an ID badge while at work. Before letting anyone into your home, please ask to see their ID – if in doubt, just let us know by calling 01344 382800.


Christmas closure

Our office is closing for Christmas at 5pm on 23 December and will reopen on 2 January 2020. You will still be able to call us during this period to book an emergency repair.

To contact us about any other matters, including non-urgent repairs or rent payments, please visit My Silva:

If you have any questions, or need any support before Christmas, please call us on 01344 382800.


Customer Satisfaction Survey

We are conducting a customer satisfaction survey to help us improve our services. You may receive a call in the next few weeks from IFF-Voluntas, who are helping us to carry out the survey. If you would like to participate, it will only take 5-7 minutes and we will be grateful for your feedback.

Do more with My Silva, your secure self-service portal

Latest news and developments

Customer partnership event held in Hilton, Bracknell

Local housing association, Silva Homes, held the latest of its regular customer partnership events at the Hilton Hotel in Bracknell.…


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Would you like a receipt? Handing digital control to the customer

Silva's executive director for people, digital & change, Rob Smyth, outlines Silva's commitment to conduct 80% of customer interactions online by 2021, in a featured piece published i…

technology, digital, project

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60 seconds with Kirsty

Kirsty, our Health and Safety Compliance Coordinator, is an avid rower and aspiring Paralympian. After an arm amputation in 2008, Kirsty struggled with body image-related anxiety, but since finding a …

colleagues, news, health & safety

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Broadway House celebrates award win with garden party

Silva Homes' extra support independent living scheme hosted a garden party last month (Saturday August 24) to celebrate winning a national award. …

Broadway House celebrates award win with garden party

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