Important announcements

Updated 24 April 2024 at 13:38pm

Annual rent increase

From 1 April 2024, we’ll be increasing the rent we charge our customers.

Learn more about the rent increase and read our customer FAQs

Abri and Silva confirm new partnership

Housing providers Abri Group and Silva Homes are pleased to confirm their new partnership. This follows approval of a final business case presented to the boards of both organisations on 7 September. 

Find out more

Latest news and developments

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Staying safe in your home

  Sometimes we’ll need to visit your home to carry out safety checks or repairs, and it’s really important that you give us access so we can make sure your home is kept safe and that important…

Sometimes we’ll need to visit your home to carry out safety checks or repairs, and it’s really important that you give us access

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Tenant satisfaction measure surveys are starting soon

  You might remember that last year we started to carry out Tenant Satisfaction Measure (TSM) surveys, which were a new requirement from the Regulator of Social Housing to see how landlords li…

The next round of Tenant Satisfaction Measure surveys will be starting on 17 June.

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Consortium secures more than £1.4m in funding to retrofit 300 homes

A consortium between Silva Homes and the Society of St. James (SSJ) has secured £1,428,000 in funding from the Department for Energy Security and Net Zero as part of Wave 2.2 of the Social Housing Dec…

A consortium between Silva Homes and the Society of St. James (SSJ) has secured £1,428,000 in funding from the Department for Energy Security and Net Zero as part of Wave 2.2 of the Social Housing Decarbonisation Fund.

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Calling on customers, be the voice of your community

We’re on the lookout for Abri and Silva customers to join our regional customer panel for the south east. Do you want to make a positive impact and champion the needs and priorities of your com…

We’re on the lookout for Abri and Silva customers to join our regional customer panel for the south east.

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Working with our customers to put things right

Our top priority is making sure that you receive a great experience, and live in a home where you can thrive. In fact, we have big ambitions to become a top ten provider of customer service in the UK.…

At the Abri group, our top priority is making sure that you receive a great experience, and live in a home where you can thrive. In fact, we have big ambitions to become a top ten provider of customer service in the UK.

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Giving Adrian the confidence to work again

The covid pandemic and financial crisis pushed Adrian into a vulnerable state, where his business was no longer viable and his mental health was suffering. With a love for working with animals and bei…

Did you know that you can take advantage of our Employment Services team as we are part of the Abri group?

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Customer feedback

Customer feedback

“I wanted to leave some feedback and say thank you for all the staff at Silva Homes have done for me. I have been living in my flat for just over five months and during this time I have received tremendous support from Silva Homes' colleagues and external staff who are extremely compassionate and friendly." 

Have you had an outstanding service?

Fill in this short form to tell us your feedback!