Important announcements

Updated 6 June 2022, 10.04am
 

Planned kitchen and bathroom upgrades

From July 2022, we will work with CLC Contractors to begin a three-year programme of planned kitchen and bathroom upgrades in some of our homes.

These upgrades will mostly be carried out on kitchens and bathrooms over twenty years old.

If you wish to have your home surveyed, please contact us by calling us on 01344 382 800, or by clicking the button below to send us an email.
 

Request a survey via email

 

Digital gas service certificates

We will no longer be leaving Landlord Gas Safety Register certificates in your home after gas safety inspections. These will instead be emailed, or posted to you if we do not have your email address.


Our allpay phone number has changed

You can now contact allpay to make a payment to us on freephone number 0330 041 6497.
 

Fencing repairs

We are experiencing delays with our fencing repair work due to supply issues following Storm Eunice damaging over 200 of our customers’ fences in February 2022.

Now we have allocated additional resources and have a supply chain and contracts in place, we are working through fencing repairs as quickly as possible.

Currently, we are working with our contractor to prioritise appointments in order of booking and the urgency of each repair request.

Latest news and developments

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Party time at the Liscombe House reopening ceremony

The Liscombe House communal areas have been undergoing a huge refurbishment over the last few months to transform them into a wonderful, and more practical space. The upgrade included a structura…

Our Liscombe House residents celebrated the beautiful refurbishment of their communal areas in style.

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Silva independent living customers celebrate the Platinum Jubilee

Last weekend marked the Queen’s Platinum Jubilee, recognising her 70 years of service. Much of the UK celebrated the momentous occasion in style, and it was no different in each of our inde…

See all the best photos from our Platinum Jubilee celebrations

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Silva Homes takes ownership of new homes at Hartland Village

  On 12 May 2022 representatives gathered from Silva Homes, Berkeley Homes and Hart District Council to celebrate the completion of phase one at Hartland Village, a new development of homes ne…

The 24 affordable rent and 12 shared ownership homes vary from one-bedroom flats, to three-bedroom houses.

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Dealing with hoarding – by Lynn Howells

Lynn Howells, our company secretarial administrator, who runs the Bracknell hoarding support group, is the author of this article.    Did you know that 2-5% of the population have…

Did you know that 2-5% of the population have hoarding habits?

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What Ramadan means to me

This article was written by Fyizah, Customer Relations Partner (Rent), and explores her personal views on Ramadan.   What is Ramadan? Ramadan is the Holy month of fasting and prayer…

This article was written by Fyizah, Customer Relations Partner (Rent), and explores the things she has learned from Ramadan.

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Looking back at the March 2022 customer event

This article was written by Dasos Christou, executive director - customer relations.   It was fantastic to see so many of our customers face to face and engaging with us after our last in-p…

By Dasos Christou, Executive Director (Customer Relations)

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