Important announcements

Updated 6 January 2022

Fire risk assessments

We regularly carry out checks and improvements in all of our homes and blocks of flats to ensure they comply with legislation and modern safety standards. We have instructed a third-party contractor, Frankhams, to carry out fire risk assessments up until March 2022. Frankhams will need access to a few homes to carry out a full assessment. They will be contacting customers directly to arrange access, and we would greatly appreciate your cooperation with this.

To find out when they will be carrying out checks in your area please click the button below.

View the fire risk assessment schedule [pdf] 101K

 

September 2021 service update

We are pleased to announce some changes regarding our office opening and repairs services.

Read our full service update

Latest news and developments

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Three amazing benefits of houseplants

The beautiful flowers and lush leaves of houseplants add beauty and comfort to our homes. Whether they’re in the bedroom, kitchen, living room or bathroom, there’s nowhere that can’t…

Whether it’s a low-maintenance cactus to freshen up your desk or a striking bird of paradise in the corner of your room, a bit of greenery brightens any room.

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We are planting a wildflower meadow in Great Hollands

What is a wildflower meadow? A wildflower meadow is an area of permanent grass where wildflowers grow. As well as looking beautiful, they create a lively habitat for insects, bees, birds and small …

A wildflower meadow creates a lively habitat for insects, bees, birds and small mammals to nest and feed in

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Environmental, Social and Governance Summary Report

As a social housing provider, we want to make a positive impact on society, the economy and the environment. We are an early adopter of the new sustainability reporting standard for social housing,…

As a social housing provider, we want to make a positive impact on society, the economy and the environment.

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Current fuel supply shortages

Over the last few days, we have seen major shortages in fuel, caused by a small number of stations being closed due to driver shortages. This has led to the closure of two-thirds of petrol stations an…

Over the last few days, we have seen major shortages in fuel, which has made it difficult to get access to the fuel we need.

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September 2021 service update

We are pleased to announce some changes regarding our office opening and repairs services.   Office re-opening for customers We had to shut our offices to both colleagues and custom…

We are pleased to announce some changes regarding our office opening and repairs services.

Read full story
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All hands on deck for estates services project afternoons

As part of our refreshed estates services, we recently began attending a different block each month, to perform a deep clean by the whole team, further improving the standards within our communal area…

The estates services team recently began running monthly ‘project afternoons’ to deep clean the blocks of flats to further improve our standards.

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Customer feedback

Customer feedback

“I wanted to leave some feedback and say thank you for all the staff at Silva Homes have done for me. I have been living in my flat for just over five months and during this time I have received tremendous support from Silva Homes' colleagues and external staff who are extremely compassionate and friendly." 

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