What are aids and adaptations?
We define aids and adaptations as physical additions or modifications to a customer’s home that can help restore, or enable independent living, privacy, confidence and dignity for individuals and their families.
We treat each case individually, so we can find the best solutions to the problems experienced by our customers due to their age, illness, or disability.
Want to know more?
If you are interested in applying for an aid or adaptation but want to learn more about them before you do, why not read our easy-read aids and adaptation policy? This picks out all the key information you need to know about our aids and adaptations policy and makes it easier to read.