Contact us

Contact us

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Open Monday to Friday (8.30am to 5pm)

01344 382 800

Silva Homes, Western Peninsula, Western Rd, Bracknell RG12 1RF

You can still call us when we're closed if you need to book an emergency repair.

We are closed at weekends and on bank holidays.


Live chat (available 08.30 to 16:45)

Live chat (available 08.30 to 16:45)

Live chat

Available Monday to Friday, 08:30 to 16:45

You may receive a text message from us

You may receive a text message from us asking you to contact us if your rent payments have changed, or if there is an outstanding balance on your rent account. Texts will be sent every Monday and Tuesday to give you plenty of time to resolve any issues in the same week. If you are struggling with your finances at the moment, we can provide help and support.

Email our rent team   Read our money advice blog


Latest service update

We are working hard to keep our services running as normally as possible during the national lockdown. Please bear with us during this time as some of our services may take slightly longer than usual. We are following the government's guidance closely to help keep all our colleagues and customers safe from Covid-19.

Read about our approach to Covid-19


Our phone lines are emergency-only from 10am to 11am on Thursdays

Our customer hub team has essential training every Thursday, from 10am to 11am. During this hour, please only call us on 01344 382 800 if you need urgent support. Our phone lines will reopen for general enquiries and requests at 11am. Thank you for your understanding.

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Customer feedback

"I would like to say thank you so much to the customer service team - they have been fabulous throughout the year, always professional and helpful!"

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