Contact us

Contact us

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Open Monday to Friday (8.30am to 5pm)

01344 382 800

Silva Homes, Western Peninsula, Western Rd, Bracknell RG12 1RF

You can still call us when we're closed if you need to book an emergency repair.

We are closed at weekends and on bank holidays.


Live chat (available 08.30 to 16:45)

Live chat (available 08.30 to 16:45)

Live chat

Available Monday to Friday, 08:30 to 16:45

Our phone lines are emergency-only from 10am to 11am on Thursdays

Our customer hub team has essential training every Thursday, from 10am to 11am. During this hour, please only call us on 01344 382 800 if you need urgent support. Our phone lines will reopen for general enquiries and requests at 11am. Thank you for your understanding.

Electrical test audits

We have appointed an auditor called Phoenix Compliancy Management (PCM) to check the electrical testing work that was recently carried out in our homes. PCM is sending letters to a group of randomly-selected Silva customers who have had their electrics tested this year. Recipients of this letter will be asked to call PCM to book an appointment for their electrical test audit. All the audits should have been done by Christmas.

Read more about our electrical tests

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Customer feedback

"I would like to say thank you so much to the customer service team - they have been fabulous throughout the year, always professional and helpful!"

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