Severe weather information | Contact us

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Severe weather information

Winter view showing snow in Bracknell Forest     Hot weather image showing a sun and high temperature thermometer

During severe weather conditions our customer service centre receives high volumes of calls and may be extremely busy. We appreciate your patience and apologise for any delays.
Please click the links below for some tips for dealing with extreme weather conditions.

Save time, do it online

Our peak times are during mornings, particularly Mondays. Please be aware that during adverse weather conditions peak times may be any time during the day.

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