Anti-slavery and human trafficking

We are committed to doing what we can to combat slavery and human trafficking. Our work is focussed on the welfare of our customers, and we work with multiple agencies to identify and support vulnerable customers. We also aim to be a great place to work for all of our colleagues. Our anti-slavery and human trafficking statement reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing systems and controls to ensure slavery and human trafficking is not taking place within our supply chains. Our suppliers must fully comply with all applicable legislation including, but not limited to, slavery, human trafficking, forced labour, immigration, data protection and health and safety. As such we require all suppliers to confirm that they are not in breach of the above legislation prior to being procured for services/goods.

Our whistleblowing and confidential reporting policy makes it easier for anyone with concerns to provide us with information, with confidence that we will take it seriously and treat it confidentially. We support anyone working for us directly, or indirectly through a supplier, who raises any concerns about actual or suspected criminal offences, including modern slavery or human trafficking.

Our internal processes ensure that recruitment and procurement do not breach the Modern Slavery Act 2015. Colleagues are aware of the risks around domestic servitude and report any concerns to safeguarding leads. Colleagues have received training to enable them to conduct checks on documents such as passports and other forms of ID, to avoid being party to trafficking.

In 2020 we made modern slavery a mandatory e-learning course for all our colleagues, to raise awareness of the risks of modern slavery and human trafficking in the organisation’s supply chain and other parts of the business.

Colleagues will work with other agencies and will report any suspected incidences of slavery or trafficking to the relevant authorities.

As part of our internal due diligence, we report on safeguarding annually to our board, and have had no slavery related incidents or concerns relating to service delivery since the 2015 Act was enabled. Our safeguarding policy and procedures provide measures to identify abuse or neglect. These set out how we report incidents and refer cases to the appropriate authorities as required.

This statement is made under section 54 (1) of the Modern Slavery Act 2015 and is approved by the board. It will be reviewed and updated as necessary.