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Electrical
safety

Learn how we keep your home's electricity
safe and what you can do to help

Why is electrical safety important?

Unsafe electrics are a huge fire safety risk and makeup around a quarter of all domestic house fires. As well as being a fire risk, exposure to electricity can be very dangerous - just because you can’t see it doesn’t mean it isn’t there! 

We work with Crystal Electronics to carry out free electric safety checks in all our rented homes every 5 years.

Learn more about Crystal Electronics 

What happens during an electrical safety test? 

An electrical safety test could take around 4 hours to complete depending on the size of your home. Here is what happens during a test:

  • A fully qualified electrician from Silva or one of our partners will visit your home. 

  • They will look at your fuse board, sockets, lights and other associated electrical items. A lot of this work can be visual, so if there is anything that you know isn't working then please let us know.  

  • They will unscrew some of your electric sockets and lights and use test equipment to check whether everything is safe. 

  • If they find anything that unsafe, the electrician will try to fix it immediately. If they can’t solve the issue straight away, they will explain why this is and they will make sure it is safe until it can be repaired. They will book a follow-up appointment with you while in your home so that they can return to fix it at a time and on a day convenient for you. 

How you can help

How you can help

You can help speed up your electrical safety test by making sure we can access:

  •  The fuse board
  • All light fittings

  • All electrical switches

  • 25% of the sockets in every room.

 

How to keep your home safe between tests

  • 1.

    Test your smoke alarms regularly.

  • 2.

    Avoid overloading your electrical sockets (13amps maximum per socket).

  • 3.

    Replace any old or frayed electrical cables.

  • 4.

    Avoid running electric cables under any rugs or carpets.

What to do if you have an electrical fire

If you have an electrical fire in your home, you should:

  • Switch off the power supply if you can do so safely. 

  • Evacuate the building. 

  • Call 999 and tell the fire brigade about the fire.  

  • Contact us once you are safe.

Find out how to contact us