*We are taking slightly longer than usual to process job applications because our team has been impacted by coronavirus. Thank you for your patience.
This is an exciting time to join us!
We are looking for accountable, creative and engaged people to join our team of over 220 colleagues. Whether you’re working directly with our customers, or are behind the scenes, you’ll be helping us to improve the lives of 14,000 people.
The culture of our business is fundamental to our success. It defines who we are, how we think and work and crucially, it sets out who we want working for us. We expect all our colleagues to embrace our culture and the beliefs and behaviours that underpin it. That is why our culture is embedded into every aspect of planning, resourcing and decision making within the business.
The culture at Silva can be described by three key principles, and we expect every single colleague to role model these principles, no matter what they do or where they work:
Caring about the customer experience
Listening and acting on what we hear
Embracing new ideas and technology
Looking for ways to improve
Learning and developing as colleagues
Working together to be the best we can be
We don’t believe in departments in the traditional sense. Instead, our culture of collaboration means colleagues from every team work together and are accountable for the experience of our customers. Our colleagues on the frontline work in the knowledge that they are supported by the rest of the business.
Our colleagues are encouraged to do their best, in a setting where everyone can make a difference. We help them develop new skills and also provide excellent benefits, in recognition of each individual's contribution towards our success.
Silva colleagues receive:
A competitive salary
28 to 30 days’ annual leave
A generous pension, with employer contributions up to 12%
Additional leave for marriage, moving home, becoming a grandparent, compassionate circumstances, public duties
Uniforms and tools for accredited tradespeople
Digital devices that enable you to work where you need
Access to health and wellbeing schemes
Paid volunteering opportunities
Support for new skills and qualifications
Funding for professional fees and subscriptions
Awards to recognise your contribution to our business
An equal, diverse and inclusive place to work
We put equality, diversity and inclusion at the heart of our business, aiming to give all our customers and colleagues an equal experience, regardless of cultural background, age, class, disability, ethnicity, gender, sexual orientation, gender reassignment, faith, language or health.
We champion equality, diversity and inclusion by:
Ensuring that equality and diversity is a natural part of what we do and how we think.
- Meeting our statutory requirements and going beyond this as much as possible, by taking positive action and building a culture for customers and colleagues that champions equality and diversity.
Promoting a culture where we value and celebrate diversity amongst colleagues and customers.
- Maintaining fair representation where we are doing well and improving representation in areas where we could improve.
Silva’s colleague Equality, Diversity and Inclusion (EDI) action group meets regularly to ensure that these values are embedded in our everyday practice, policies and procedures, both as a housing association and as an employer.