This is an exciting time to join us!

We are looking for accountable, creative and engaged people to join our team of over 220 colleagues. Whether you’re working directly with our customers, or are behind the scenes, you’ll be helping us to improve the lives of 14,000 people.

Browse our job vacancies

Our culture

Our culture

The culture of our business is fundamental to our success. It defines who we are, how we think and work and crucially, it sets out who we want working for us. We expect all our colleagues to embrace our culture and the beliefs and behaviours that underpin it. That is why our culture is embedded into every aspect of planning, resourcing and decision making within the business.


The culture at Silva can be described by three key principles, and we expect every single colleague to role model these principles, no matter what they do or where they work:

Be accountable

Caring about the customer experience

Listening and acting on what we hear

Be creative

Embracing new ideas and technology

Looking for ways to improve

Be engaged

Learning and developing as colleagues

Working together to be the best we can be

About our culture

Our business structure

Our structure

We don’t believe in departments in the traditional sense. Instead, our culture of collaboration means colleagues from every team work together and are accountable for the experience of our customers. Our colleagues on the frontline work in the knowledge that they are supported by the rest of the business.

Read our customer charter

Equality statement

An equal, diverse and inclusive place to work

We put equality, diversity and inclusion at the heart of our business, aiming to give all our customers and colleagues an equal experience, regardless of cultural background, age, class, disability, ethnicity, gender, sexual orientation, gender reassignment, faith, language or health.

We champion equality, diversity and inclusion by:

  1. Ensuring that equality and diversity is a natural part of what we do and how we think. 

  2. Meeting our statutory requirements and going beyond this as much as possible, by taking positive action and building a culture for customers and colleagues that champions equality and diversity.
  3. Promoting a culture where we value and celebrate diversity amongst colleagues and customers.

  4. Maintaining fair representation where we are doing well and improving representation in areas where we could improve.

Silva’s colleague Equality, Diversity and Inclusion (EDI) action group meets regularly to ensure that these values are embedded in our everyday practice, policies and procedures, both as a housing association and as an employer.

Our benefits

Our benefits

Our colleagues are encouraged to do their best, in a setting where everyone can make a difference. We help them develop new skills and also provide excellent benefits, in recognition of each individual's contribution towards our success.


Silva colleagues receive:

A competitive salary

28 to 30 days’ annual leave

A generous pension, with employer contributions up to 12% 

Additional leave for marriage, moving home, becoming a grandparent, compassionate circumstances, public duties

Uniforms and tools for accredited tradespeople

Digital devices that enable you to work where you need

Access to health and wellbeing schemes

Paid volunteering opportunities

Support for new skills and qualifications

Funding for professional fees and subscriptions 

Awards to recognise your contribution to our business