*We are taking slightly longer than usual to process job applications because our team has been impacted by coronavirus. Thank you for your patience.

This is an exciting time to join us!

We are looking for accountable, creative and engaged people to join our team of over 220 colleagues. Whether you’re working directly with our customers, or are behind the scenes, you’ll be helping us to improve the lives of 14,000 people.

Browse our job vacancies

Our culture

Our culture

We are defined by our vibrant, diverse culture and all our colleagues are ACE (Accountable, Creative and Engaged). We have worked closely with colleagues and customers to determine and understand the beliefs and behaviours that underpin who we are and how we work.



Personal Behaviours

Leadership Behaviours

All of us are responsible for doing our best

I work hard and see things through to completion

I set clear expectations and accountabilities for my team

The work we do makes a difference

I understand that what I do has an impact on our customers

I focus my team’s efforts on making a positive difference to the customer experience

Cooperation is important for us to be effective 

I work openly with colleagues to develop new ideas and ways of working

I encourage my team to be as collaborative and innovative as possible  

A positive, ‘can do’ attitude makes me a good colleague

I always look for ways to makes things better

I create an open and supportive environment for my team to do their best 

Our good work is acknowledged

I acknowledge and celebrate the good work of my colleagues

I recognise the good work of my team through positive feedback and encouragement

My expertise is fully utilised

I promote and use my own strengths to help colleagues

I understand and make the most of what my team and other colleagues have to offer

We all know what to prioritise to deliver our objectives

I prioritise my own work to help deliver our strategic objectives

I ensure my team collectively and individually know what is most important

Our business structure

Our structure

We don’t believe in departments in the traditional sense. Instead, our culture of collaboration means colleagues from every team work together and are accountable for the experience of our customers. Our colleagues on the frontline work in the knowledge that they are supported by the rest of the business.

Read our customer charter

Our benefits

Our benefits

Our colleagues are encouraged to do their best, in a setting where everyone can make a difference. We help them develop new skills and also provide excellent benefits, in recognition of each individual's contribution towards our success.


Silva colleagues receive:

A competitive salary

28 to 30 days’ annual leave

A generous pension, with employer contributions up to 12% 

Additional leave for marriage, moving home, becoming a grandparent, compassionate circumstances, public duties

Uniforms and tools for accredited tradespeople

Digital devices that enable you to work where you need

Access to health and wellbeing schemes

Paid volunteering opportunities

Support for new skills and qualifications

Funding for professional fees and subscriptions 

Awards to recognise your contribution to our business

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