*We are taking slightly longer than usual to process job applications because our team has been impacted by coronavirus. Thank you for your patience.
This is an exciting time to join us!
We are looking for accountable, creative and engaged people to join our team of over 220 colleagues. Whether you’re working directly with our customers, or are behind the scenes, you’ll be helping us to improve the lives of 14,000 people.
Our culture
We are defined by our vibrant, diverse culture and all our colleagues are ACE (Accountable, Creative and Engaged). We have worked closely with colleagues and customers to determine and understand the beliefs and behaviours that underpin who we are and how we work.
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Beliefs |
Personal Behaviours |
Leadership Behaviours |
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All of us are responsible for doing our best |
I work hard and see things through to completion |
I set clear expectations and accountabilities for my team |
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The work we do makes a difference |
I understand that what I do has an impact on our customers |
I focus my team’s efforts on making a positive difference to the customer experience |
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Cooperation is important for us to be effective |
I work openly with colleagues to develop new ideas and ways of working |
I encourage my team to be as collaborative and innovative as possible |
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A positive, ‘can do’ attitude makes me a good colleague |
I always look for ways to makes things better |
I create an open and supportive environment for my team to do their best |
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Our good work is acknowledged |
I acknowledge and celebrate the good work of my colleagues |
I recognise the good work of my team through positive feedback and encouragement |
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My expertise is fully utilised |
I promote and use my own strengths to help colleagues |
I understand and make the most of what my team and other colleagues have to offer |
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We all know what to prioritise to deliver our objectives |
I prioritise my own work to help deliver our strategic objectives |
I ensure my team collectively and individually know what is most important |
Our structure
We don’t believe in departments in the traditional sense. Instead, our culture of collaboration means colleagues from every team work together and are accountable for the experience of our customers. Our colleagues on the frontline work in the knowledge that they are supported by the rest of the business.
Our benefits
Our colleagues are encouraged to do their best, in a setting where everyone can make a difference. We help them develop new skills and also provide excellent benefits, in recognition of each individual's contribution towards our success.
VIEW OUR COLLEAGUE BENEFITS
Silva colleagues receive:
A competitive salary
28 to 30 days’ annual leave
A generous pension, with employer contributions up to 12%
Additional leave for marriage, moving home, becoming a grandparent, compassionate circumstances, public duties
Uniforms and tools for accredited tradespeople
Digital devices that enable you to work where you need
Access to health and wellbeing schemes
Paid volunteering opportunities
Support for new skills and qualifications
Funding for professional fees and subscriptions
Awards to recognise your contribution to our business