Prompt payment for supplies

Silva Homes is committed to paying undisputed and valid invoices in either agreed contractual terms or within 30 days and as such has signed up to the Government's Prompt Payment Code.

How to get paid - a guide for suppliers

Please click here for our supplier guide on how to get paid. 

Payment terms

All public sector organisations have prompt payment targets. This means we are committed to paying all invoices within 30 days of receipt, irrespective of invoice value or payee. Some contracts may have varying payment terms and suppliers should make themselves aware of their own contractual terms of payment.

Valid invoices

To ensure payments are compliant with the agreed terms and conditions, suppliers should ensure their invoices:

  • Are addressed to ‘Silva Homes Limited
  • Are sent to the correct invoice address shown on the purchase order (include the contact name and department)
  • Quote the purchase order number or our contract reference number, as appropriate
  • Provide sufficient details for the invoice to be checked and validated against the purchase order
  • Detail the correct amounts for only the goods and services that have been ordered and delivered/supplied.

Invoices that do not comply with the above will be returned to suppliers for correction.  

Invoice disputes and contact details

We will inform suppliers of any invoices that are in dispute but if individual suppliers experience any delays in payment, please contact the named person on the purchase order. The purchaser will endeavour to quickly resolve the discrepancy.

If suppliers experience a problem with a payment they have received, they should contact the Accounts Payable team on 01344 382862. 

Encouraging good practice  Prompt payment logo

We encourage suppliers to sign up to and adopt the Prompt Payment Code throughout their own supply chains.

Payment performance

As a public sector organisation we are required under the Public Contracts Regulations 2015 to publish statistics showing our compliance with the obligation to pay undisputed invoices within 30 days, over the previous 12 months. These results are updated annually and the next update will be April 2017.

Payment performance results
Financial year Percentage invoices paid in 30 days Interest charged
2015/16 95.4% Nil