Universal Credit is coming to Bracknell | News and media

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Universal Credit is coming to Bracknell

Universal Credit is coming to Bracknell from May 23. It will affect working age people who make a benefit or tax credit claim from this date.

Universal Credit is a new benefit, which brings together six existing income-related benefits into one new monthly payment to claimants.

Linda Wells, Executive Director (Customer Services) at Silva Homes, commented: “The national change of benefits to Universal Credit is going live in the local area and we know the changes will affect many of our customers and members of the public if they make a benefit claim.

“We know from experience in other areas that claimants will face a wait of at least five weeks before receiving their first Universal Credit payment.  Payments are made monthly in arrears and all applications will need to be made online. Claimants will need to have a bank, building society or credit union account to receive their Universal Credit payments.

“To raise awareness, we have included lots of information on our website including benefit calculators, short films explaining Universal Credit and how to claim, and we have been contacting customers who may be affected.”

Universal Credit has been rolled out already in other parts of the country. It can be claimed if you are:

  • Working age
  • On a low income
  • Not in full time education or training
  • Have less than £16,000 in savings.

Linda Wells added: “We are working with the Citizens Advice Bureau, Department for Work and Pensions, Job Centre Plus and other local agencies to raise awareness and support our customers through this period of significant change. It is essential that claims for Universal Credit are made very promptly online and that all the required information is provided. If this does not happen, claims will be delayed and applicants may fall into rent arrears or not have money to pay for food and household bills. We want to help people prepare now to avoid problems later."

Please visit this page or call 01344 382800 for more information.


  1. Tracy Musto says:

    I think u haven't thought this thro properly because we will all get in debt everywhere and why should we lose money because of this universal credit

    Added on 19 May 2018 at 01:19 PM

  2. Alex Rammell says:

    My wife and I rent a forest home,with 2 sons,,,adults. I am trying to find work after losing my job after 15 years, and finding it very difficult. My wife is on a benefit,she is agrafobic after having cancer. One of our sons had about loans stupidly and dosen't pay rent. The other son does not work therefor no money. My wife and I do not deserve this situation, we are so frightenedI am 62 my wife is 58, help please.

    Added on 10 Jun 2018 at 10:41 AM

  3. Bracknell Forest Homes says:

    Universal Credit is a government benefit administered by the Department for Work and Pensions. We recognise the changes it brings will be difficult for people to adjust to, that’s why we have been publicising the changes as much as possible and we encourage customers to speak to us about their concerns so we can advise of the best options to take to avoid building up rent arrears or other debt. The best way to avoid either is to draw up your budget and to make use of the Universal Credit Advances and run on of Housing Benefit if you are eligible. We have money advisors and are happy to speak about individual circumstances on a one to one basis.

    More information is available by clicking here.

    Added on 21 Jun 2018 at 12:50 PM

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