Gas safety
Gas
safety
Learn how we keep your home gas
safe and what you can do to help
When can gas be dangerous?
Carbon-based fuels have been safely used for thousands of years. It is only when the fuel does not burn properly that excess CO is produced, which is poisonous.
To prevent gas leaks from causing harm, we have installed Carbon Monoxide detectors in all our homes and we carry out free gas safety checks once a year. This check is offered to our leaseholders on request, but charges may apply.
What happens during a gas safety test
Your gas appliances will be tested every year to make sure that they are safe to continue operating in your home. A gas safety check ensures that an appliance is properly set and adjusted so that the gas burns correctly. All gas safety checks are performed by gas safe registered engineers.
It is important that you are available to allow the engineer access to your boiler at the time of your gas safety check appointment.
What to do if you smell gas or your carbon monoxide alarm goes off
-
Switch off the gas supply at the meter control valve if you know where it is.
-
Call 0800 111 999 the National Gas Emergency Service.
-
Ventilate the room by opening windows.
-
Evacuate everyone from your home and close the door behind you.
-
Report it to us on our 24-hour helpline: 0800 692 3000.