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Learn how we keep your home fire
safe and what you can do to help

Fire risk assessments

Fire risk assessments

We regularly carry out checks and improvements in all of our homes and blocks of flats to ensure they comply with legislation and modern safety standards.

We have instructed a third-party contractor, Frankhams, to carry out fire risk assessments up until March 2022. Frankhams will need access to a few homes to carry out a full assessment. They will be contacting customers directly to arrange access, and we would greatly appreciate your cooperation with this.

To find out when they will be carrying out checks in your area please click the button below.

View the fire risk assessment schedule [pdf] 101KB

Fire safety checks

Your local fire and rescue service provide free fire safety checks to your home. These are important as they can identify potential hazards and help keep your home safe from the risk of fire.


What happens during a fire safety check?

A representative of your local fire and rescue service will visit your home and:

  • Ask some fire risk assessment questions
  • Identify any potential hazards in each room of your home
  • Check that your smoke alarms are working and where appropriate, fit free ten-year smoke alarms
  • Show you how to test your smoke alarms
  • Help you create an escape plan for you and your family
  • Provide advice, or signpost you to agencies that provide support for health and wellbeing needs.

How to help us prevent a fire in your home

  • 1.

    Regularly test your smoke detectors to make sure they are working. 

  • 2.

    Don’t overload your electrical sockets (13amps maximum per socket).

  • 3.

    Never leave candles or cooking unattended.

  • 4.

    Keep all corridors and communal areas clear of your personal items.

Watch our fire safety video for more tips


Who helps us conduct fire safety checks

  • Royal Berkshire Fire and Rescue Service

  • Hampshire Fire and Rescue Service

Visit the Royal Berkshire Fire and Rescue Service website

Visit the Hampshire Fire and Rescue Service website

What to do if you have a fire

What to do in the event of a fire

  • Call 999 and tell the fire brigade about the fire. 

  • Evacuate the building. 

  • Tell us about the fire, but only once you are safe.