For access to your communal utility cupboard (for phone or TV connections), contact estate services 48 hours before your contractor is due to arrive.
We offer a handyperson service to our independent living residents and vulnerable customers. We will consider your eligibility for this service on a case-by-case basis. If you are eligible then we will carry out small jobs for you, but you will need to provide any necessary fixtures.
Landscaping and trees
Our landscaping team maintains all our communal green areas. They also offer private garden maintenance to our customers who require assistance, if they meet the eligibility criteria.
We are responsible for looking after over 11,800 trees. If a tree in your garden is causing structural damage to the main building or if it is a health and safety issue (e.g. diseased or dangerous), then we will carry out immediate action.