Support and information about domestic violence

If you are a Silva Homes customer, please call freephone 0800 692 3000, and ask for a neighbourhood services officer. 

What can the local authority do to help?

Being the victim of domestic abuse does not mean that you are at risk of being homeless.

People who are threatened with having to, or have to, leave their homes because of domestic abuse have certain rights. The Housing Act 1996 (as amended by the Homelessness Act 2002) requires local authorities like Bracknell Forest Council, Hart District Council, and the Vale of White Horse Council, to provide housing advice, information and assistance. This service is open to all, regardless of tenancy type.

If you are unable to return to your home, or are threatened with homelessness, you should contact the local council's Applicant Services (Housing Needs) straight away - please click here for council contact details.

What is refuge?

A refuge is a safe house for women and children fleeing domestic abuse. Some are only for women from particular ethnic or cultural backgrounds (for example Black, Asian or South American women). Many refuges have disabled access/provision. 

If you have children, you can take them with you but there are some refuges that may not take teenage boys.

To find a refuge with available accommodation, you can call: the National 24 hour Domestic Violence Helpline on 0808 200 247 which is run in partnership between Women’s Aid and Refuge or your local Women’s Aid. In Bracknell this is Berkshire Women’s Aid 0118 9504003.

When refuge accommodation has been found, a member of staff from the organisation will discuss how you can get there. They may arrange to meet you somewhere easy to find If they do give you the address or location of the refuge, it is important that you keep this information to yourself and you do not leave any of the information behind (to avoid your location, or the contact details of the refuge to be traced).

To see a ‘virtual refuge’, visit the Women’s Aid website by clicking here.

I don’t want to leave – it’s my home 

The Bracknell Forest Sanctuary Scheme is another measure to temporary accommodation. The Scheme gives additional security measures to the homes of domestic abuse survivors. Each Scheme is tailored to accommodate the needs and circumstances of those involved. The service is discreet and confidential and the security providers are (Criminal Records Bureau) CRB checked and trusted. 

To be eligible for the scheme: 
• the abuser must no longer be resident in the property 
• the accommodation must be in Bracknell Forest
• you must either be experiencing domestic abuse or be threatened with abuse 
• you will be at risk if you stayed at home without additional security.

For more details, including contact numbers, please download the Bracknell Forest Sanctuary Scheme leaflet by clicking here.

More information about domestic violence can be found by clicking here (this will open a new window).